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Knowledge base
General
FAQ
3
I can't login to my Softphone
I need to install my Mobile Client again
Compatibility Information
FAQ for Features
18
Q: Can I use my analog devices (FAX, Doorbell, External ringer etc) with Setera OneCloud?
Q: Can I connect / integrate my Legacy PBX in to Setera OneCloud?
Q: Can I integrate our CRM system in to OneCloud?
Q: Do you have reporting solution and call statistics?
Q: Does your system need any hardware installations on our premises?
See all 18 articles
Number Portability
0
How to guide
Mobile Subscriptions
0
OneCloud Portal
7
Creating an extension dialing IVR in OneCloud
How to configure Nightmode or Special Hours in OneCloud Portal
How to edit users in OneCloud portal
ACD Groups
IVR Numbers
See all 7 articles
OneCloud SMP
2
Self Management Portal - Introduction
How to setup CRM Connect integration
Setera OneCloud Mobile App
3
How to install Setera Mobile Client for Android
How to Install Setera Mobile Client for an iPhone
Setera OneCloud - Mobile App Tutorial
Setera OneCloud Softphone
4
Softphone FAQ
How to install Setera Softphone Desktop App for Windows
How to install Setera Softphone Desktop App for MAC
What Headsets are supported with OneCloud Softphone?
Setera OneConnect
1
Setera OneConnect FAQ
Setera Reporting Portal
2
Advanced Reporting
Basic Reporting
Teams Integrations
4
How to activate OneCloud - Teams Presence sync
How to install Teams Connect app in Teams admin portal?
How to enable Setera Teams Connect in your Teams?
How to configure Teams Direct Routing trunk with Setera
Call Recording Portal
2
How to use Call Recording portal: Admin view
How to use Call Recording portal: User view
OneCloud Teams Integration
0
Firewalls
1
Setera OneCloud Firewall Settings
Setera OneCloud End user API
5
CRM Webhook Connector
Example for Cloud CTI API
Example of SMS API
External API authorization
Setera API Reference
Setera CRM Connect
1
Setera CRM Connect
Mitel Desk Phone User Guides
30
What Headsets are supported with Mitel Deskphones?
Video - Mitel 6863i Basic User Guide
Mitel 6863i IP Desk Phone Quick Reference Guide
Video - Mitel® 6865 End-User Training and Features Tutorial
Video - Mitel 6940 User Guide
See all 30 articles
Mitel DECT Cordless User Guides
11
How do I create a Conference Call on my Mitel 612D DECT phone?
How to activate the signal strength meter on a 61x DECT handset
How to login as a user to DECT phone
How to use Mitel DECT phone
Mitel 612, 622, 632 SIP DECT Cordless Quick User Guide For Setera OneCloud
See all 11 articles
Trouble Ticket
1
How to write a good Trouble Ticket
Mitel Bluetooth Speakerphone
1
Mitel S720/Jabra Link 370 Bluetooth Speakerphone
Setera OneCloud User Information
Mitel Conference Phone Manuals
3
Mitel 6970 Conference Phone Installation Guide
Mitel 6970 Conference Phone Quick Reference Guide
Mitel 6970 Conference Phone User Guide
